Menu
Neo Car Audio Neo Gateway VW1 Owner's Manual
            | |
8Symptom Cause RemedyRadio shows iPodnot connected iPod cable is notconnected to iPod orGateway.Verify the docking cable is connectedto the Neo Gateway, and the iPodI can not correctlycontrol the iPodthrough the radio.The iPod firmwaremay be out of date. Update iPod firmware for free athttp://www.apple.com/ipod/downloadI have updated myiPod’s firmwareand still havecontrol issuesSometimes theiPods needs to beresetPress and hold the click wheel (centerbutton) and the menu button for 10seconds. This will reboot the iPod.YOU WILL NOT LOSE MUSIC on theiPod by doing this resetI don’t see iPodartist or songinformation on thescreenThe radio isdisplaying a differenttext fieldPress the Text / Scan button to seetextI can’t use myiPod’s click wheelto select musicThe iPod is inexternal controlmode. This allowstext to be displayedon the radio screenPress the Aux / Sat button and selectAUX 2 source to control the iPodmanually using the click wheelThe Neo Gatewaydoes not recognizethe HD Radiotuner (HDRT)The HD tunerwas not properlyconnected whenthe Gateway wasfirst connected andinitialized.HDRT must be connected before theGateway is powered on. Disconnectthe Gateway from the vehiclesharness for 5 minutes. Verify the8 pin DIN HDRT cable is securelyconnected at both ends beforereconnecting the vehicle harness.Radio shows“DEV INIT” Gateway device isinitializing This only occurs the first time theGateway is powered on. Wait oneminute, cycle ignition off and on thenenter SAT Mode.When I listen tothe factory AM orFM radio thereis only static, noaudio.Factory antennacable is connectedto the HD Radiotuner.Use Gateway to access HD Radiosource. This will provide all AM andFM reception for your vehicle.No AM or FMreception using theHD Radio sourceFactory antennacable is notconnected to the HDRadio tuner (HDRT)Remove from factory radio, connectinto HDRT module. Note* Werecommend a Best Kits BAADin22HD Radio stationquality fluctuatesor is lost randomlyThe HD Tuner istemporarily losingreception of theDigital HD Radiobroadcast signalThis is expected performance. TheDigital HD Radio playback will resumein areas of higher broadcast signalstrength.I receive FM butno AM stationsPoor antennaconnectionVerify that the WHITE antennaconnector is connected to the HDRT,using a BAADin22 or equivalentadapter.10. Troubleshooting |
Related manuals for Neo Car Audio Neo Gateway VW1
This manual is suitable for:
Product
Learn More
Legal
Copyright © 2024 OneStart. All Rights Reserved