©Navien America Inc. 2010 NR/NP series service Manual6Version 2.0Navien WarrantyAPPLICABLE WARRANTY PERIODS (* DHW means Domestic Hot Water)Period of CoverageHeat ExchangerNR & NP SeriesResidential*DHW use onlyNP SeriesCommercial use OrResidential SpaceHeating useNP SeriesCommercial use OrResidential SpaceHeating useNR & NP SeriesResidentialDHW use onlyAll other Parts and Components15 years 10 years 5 years 3 yearsGENERALNavien America, Inc. (Navien) warrants this Navien Water Heater and its componentparts to be free from defects in materials and workmanship, under normal use andservice, for the Applicable Warranty Period. At its option, Navien will replace thedefective component part(s), in accordance with the terms of this Limited Warranty,if it fails in normal use and service during the Applicable Warranty Period.Thereplacement component part(s) must be Navien original factory component Part(s).The replacement component part(s) will be warranted only for the unexpired portionof the original component part’s Applicable Warranty Period.CAUTIONThis product warranty is valid only used in the America and Canada but automaticallybe voided for the other counties (for America and Canada unit standard only).IMPORTANTProof of purchase is required to obtain warranty service. You can show proof ofpurchase with dated sales receipt, by completing and mailing the enclosed warrantyregistration card within 30 days of purchasing the product or by registering online at.www.navienamerica.com