Napoleon NEFL32CHS Installation And Operation Manual

Also see for ALLURAVISION NEFL100CHD: Quick start guide Installation and operation manual Installation and operation manual

Napoleon NEFL32CHS Installation And Operation Manual Manual pdf 29 page image

ENW415-2212 / 08.22.1729troubleshooting11.0 troubleshootingsympton problem test solutionDim or no fl ame Flame brightness not selected. See “operation” section.Flame LEDs are burnt out. Inspect the LED and replace, if necessary.Main PCB board burnt out. Inspect the Main PCB board and replace, if necessary.Ember bed is notglowing or dimming.Brightness not selected. See “operation” section.Ember LEDs are burnt out. Inspect the ember bed LEDs and replace, if necessary.Main PCB board burnt out. Inspect the Main PCB board and replace, if necessary.No warm air comingout of appliance.Heater setting not selected. See “operation” section.Heater has been locked out. See “operation” section.Room temperature is higherthan appliance setting (if set toroom temperature).Reset temperature setting.Appliance has overheatedand safety thermal switch hastripped.Unplug power and turn off the circuit breaker. Allow for appliance tocool for 15 minutes.Heater is burnt out Inspect the blower and heater and replace, if necessary.Appliance turns offand will not turn on.House circuit breaker hastripped.Reset house circuit breaker.Appliance’s fuse has blown. Replace the fuse.Appliance has overheatedand safety thermal switch hastripped.Unplug power to turn off the circuit breaker, allow appliance to coolfor 15 minutes to reset the thermal switch, then plug in or turn it on.Appliance will notcome on whenpower button/switchis put into the “on’position.Appliance is not plugged intoan electrical outlet.Check plug and plug it in.Hard wire connections are notcorrect (if applicable).See “hard wiring installation” section.Appliance has overheatedand safety thermal switch hastripped.Unplug power or turn off the circuit breaker, allow appliance to coolfor 15 minutes, then plug in or turn the breaker on.Circuit board is burnt out. Inspect the circuit board and replace, if necessary.Remote controldoes not work.Low/dead batteries. Replace batteries in remote control.Remote receiver malfunction. Ensure remote receiver is not blocked. Replace control panel.Heater shuts offautomaticallyRoom is too warm. The heater has a built-in thermostat so it will shut off automaticallyonce the pre-set temperature is reached. It will also turn onautomatically if the room temperature drops below the pre-settemperature.Flame does notmove.Motor stalled/malfunction. Cycle on/off. If problem persists, consult dealer.Power failure. Appliance has returned todefault settings.Re-program appliance to original settings (not applicable with allappliances.)LED fl ashing. Appliance has overheatedand safety thermal switch hastripped.Unplug power or turn off the circuit breaker. Allow appliance to coolfor 15 minutes, then plug in or turn the breaker on.27.5• Turn off the appliance completely and let cool before servicing. Only a qualified service person should service andrepair this electric appliance.! WARNING