AVM-3901-B, -C, -B4, and -C4 Installation and Operation Manual ixPrefaceObtaining Leitch DocumentsInstallation, navigation, configuration, and setup information is nowincluded in the NEO FR-3901, FR-3903, and FR-3923 MountingFrames Installation and Operation Manual. If your current NEO framemanual is Edition A,B, C, or D, you will need to download an updatedversion from the Leitch Web site to access this information.Leitch documents can be viewed or downloaded from the Leitch Website at www.leitch.com (go to Support>Documentation).Alternatively, contact your Leitch customer service representative torequest a document.Unpacking the ModuleBefore you install and configure NEO modules, follow these steps:1. Check the equipment for any visible damage that may haveoccurred during transit.2. Confirm that you have received all items listed on the packing list.3. Remove the anti-static shipping pouch, if present, and all otherpackaging material.4. Retain the original packaging materials for possible reuse.5. Contact your Leitch sales representative if parts are missing ordamaged.Keep at least one set of original packaging in the event that a productneeds to be returned for service. If the original package is not available,you can purchase replacement packaging from Leitch Technology.Otherwise, you can supply your own packaging as long as it meets thefollowing criteria:• The packaging must be able to withstand the product’s weight.• The product must be held rigid within the packaging.• There must be at least two inches (five centimeters) of spacebetween the product and the container.• The corners of the product must be protected.If the product is still within the warranty period, Leitch Technology willreturn it to you by prepaid shipment after servicing.