32Appendix A. CRU instructionsCustomer Replaceable Units (CRUs) are parts that can be upgraded orreplaced by the customer. If a CRU is determined to be defective during thewarranty period, a replacement CRU will be provided to the customer.Customers are responsible for installing the self-service CRUs for thisproduct. Customers also can install optional-service CRUs, which mightrequire some technical skills or tools, or request that a technician install theoptional-service CRU under the terms of the applicable warranty servicetype for your country or region.CAUTION:Set the built-in battery in Ship Mode before replacing a CRU or sending yourcomputer for service.1 Turn off the computer and disconnect the AC adapter.2 Press Fn + S + V.3 Press the Power button to verify if Ship Mode has been set.Notes:• The illustrations used in this chapter are of the Lenovo ideapad 320-17ABR, unlessotherwise stated.• The illustrations in this manual might differ from the actual product. Please refer to theactual product.• The CRU service is only applicable to certain countries.Note: When set in Ship Mode, the battery does not supply power to the computer. To awakethe battery from Ship Mode, connect the AC adapter to your computer.