Lenovo ZA6G0006US Troubleshooting Manual

Also see for ZA6G0006US: User manual

------------------------------------------------------------------------------------------------------------ Fail to log into Google PhotosPlease try these steps one by one until the issue is resolved:1. Make sure your device is connected to the internet.2. Make sure Google Photos is available at the time and region you areusing it.3. Make sure your Lenovo Smart Frame app is at the latest version.Check the Google Play Store for a newer version. Reinstall if needed.4. If the issue is still not resolved, please call Customer Support.------------------------------------------------------------------------------------------------------------ Unresponsive voice commandPlease try these steps one by one until the issue is resolved:1. You can use voice commands to control your Frame through yourpaired device. Make sure your device is connected to the internet andits microphones are working properly.2. Make sure you are using supported voice commands. Please checkthe list of supported voice commands in the Lenovo Smart Frame Appor in the device FAQs.3. Make sure the voice command function is enabled (can be configuredin the Lenovo Smart Frame app)4. Remove and re-insert the power cable5. On the frame, press both Minus and Star keys at the same time for fiveseconds to reset the device, then retry.6. If the issue is still not resolved, please call Customer Support.------------------------------------------------------------------------------------------------------------ Cannot connect to WI-FIPlease try these steps one by one until the issue is resolved:

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