Lenovo ThinkVantage ToolboxNote: The Lenovo ThinkVantage Toolbox program is only available on computerspreinstalled with Windows 7 from Lenovo.The Lenovo ThinkVantage Toolbox program helps you maintain your computer,improve computing security, diagnose computer problems, get familiar with theinnovative technologies provided by Lenovo, and get more information about yourcomputer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolboxprogram to test devices, diagnose problems, create bootable diagnostic media,update system drivers, and review system information.To diagnose the computer problems by using the Lenovo ThinkVantage Toolboxprogram, click Start → All Programs → Lenovo ThinkVantage Tools → SystemHealth and Diagnostics → Diagnostics. Follow the instructions on the screen. Foradditional information, refer to the Lenovo ThinkVantage Toolbox help system.Lenovo System ToolboxNote: The Lenovo System Toolbox program is only available on computerspreinstalled with Windows Vista or Windows XP from Lenovo.The Lenovo System Toolbox is a diagnostic program that works through theWindows operating system and enables you to view symptoms and solutions forcomputer problems, access the Lenovo troubleshooting center, update systemdrivers, and review system information.To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services →Lenovo System Toolbox. Follow the instructions on the screen. For additionalinformation about running the diagnostic program, refer to the Lenovo SystemToolbox help system.The Lenovo System Toolbox also has problem determination aids that determinesoftware and usage problems.PC-Doctor for Rescue and RecoveryThe PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescueand Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescueand Recovery if you are unable to start the Windows operating system.To run the PC-Doctor for Rescue and Recovery from the Rescue and Recoveryworkspace, do the following:1. Turn off the computer.2. Repeatedly press and release the F11 key when turning on the computer. Whenyou hear beeps or see a logo screen, stop pressing the F11 key. The Rescue andRecovery workspace opens after a short delay.3. From the Rescue and Recovery workspace, select Launch advanced Rescue andRecovery → Diagnose hardware. The PC-Doctor for Rescue and Recoverydiagnostic program opens.4. Select the diagnostic test you want to run. Then, follow the instructions on thescreen.For additional information about running the PC-Doctor for Rescue and Recovery,refer to the PC-Doctor for Rescue and Recovery help system.Chapter 8. Troubleshooting and diagnostics 37