Problem SolutionThe Bluetooth feature does not work.Note: It is not recommended that you connect a Bluetooth-enableddevice to the hub.• Enable the Bluetooth feature in UEFI BIOS.• Enable all Bluetooth devices.1. Right-click the Start button to open the Start context menu.2. Click Device Manager. Type the administrator password orprovide confirmation if prompted.3. Expand Bluetooth to display all Bluetooth devices. Right-clickeach Bluetooth device, and then click Enable device.4. Expand Network adapters to display all network devices.Right-click each Bluetooth device, and then click Enabledevice.• Turn on the Bluetooth radio.1. Open the Start menu.2. Click Settings ➙ Devices ➙ Bluetooth & other devices.3. Turn on the Bluetooth switch to enable the Bluetooth feature.• Update or reinstall the Bluetooth driver.Sound does not come from the Bluetoothheadset or headphones.Select the Bluetooth headset or headphones as the default audiooutput device in advanced sound settings.Performance problemsProblem SolutionThe free storage drive space is insufficient.• Clean out your Inbox, Sent Items, and Deleted Items folders fromyour e-mail application.• Clean up your C drive.1. Open the Start menu.2. Click Windows System ➙ File Explorer ➙ This PC.3. Right-click your C drive and then click Properties.4. Check the amount of free space, and then click Disk Cleanup.5. A list of unnecessary file categories is displayed. Select thecategory you want to delete, and then click OK.The free memory space is insufficient. Install additional memory modules.24 ThinkSmart Hub User Guide