5. Make sure ″Mobile Intel(R) 915GM/GMS,910GML Express ChipsetFamily″ is shown in the adapter information window.6. Click the Properties button. Check the ″Device status″ box and makesure the device is working properly. If not, click the Troubleshooterbutton.7. Click the Monitor tab.8. Make sure the information is correct.9. Click the Properties button. Check the ″Device status″ box and makesure the device is working properly. If not, click the Troubleshooterbutton.Problem:The screen stays on even after you turn off your computer.Solution:Press and hold the power switch for 4 seconds or more to turn off yourcomputer; then turn it on again.Problem:Missing, discolored, or bright dots appear on the screen every time youturn on your computer.Solution:This is an intrinsic characteristic of the TFT technology. Your computer’sdisplay contains multiple thin-film transistors (TFTs). A small number ofmissing, discolored, or bright dots on the screen might exist all the time.Battery problemsProblem:The battery cannot be fully charged by the power-off method in thestandard charge time for your computer.Solution:The battery might be over-discharged. Do the following:1. Turn off the computer.2. Make sure that the over-discharged battery is in the computer.3. Connect the ac adapter to the computer and let it charge.If the battery cannot be fully charged in 24 hours, use a new battery.If the optional Quick Charger is available, use it to charge theover-discharged battery.Problem:Your computer shuts down before the battery status indicator showsempty, -or- Your computer operates after the battery status indicatorshows empty.Solution:Discharge and recharge the battery.Solving computer problemsChapter 2. Solving computer problems 25