Lenovo ThinkCentre 4466 Hardware Maintenance Manual

Also see for 4513: Hardware Maintenance Manual User guide User guide

Contents

Chapter 5. Diagnostic programsDiagnostic programs are used to test hardware components of your computer. Diagnostic programs canalso report operating-system-controlled settings that interfere with the correct operation of your system. Youcan use the preinstalled Lenovo ThinkVantage Toolbox program to diagnose computer problems, if yourcomputer is running the Microsoft® Windows® operating system.Notes:1. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support.See “PC-Doctor for DOS” on page 39 for detailed information.2. If you are unable to isolate and repair the problem yourself after running the programs, save and printthe log files created by the programs. You will need the log files when you speak to a Lenovo technicalsupport representative.Lenovo ThinkVantage ToolboxThe Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and getmore information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantageToolbox program to test devices, diagnose computer problems, create bootable diagnostic media, updatesystem drivers, and view system information.• To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ AllPrograms ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructionson the screen.• To run the Lenovo ThinkVantage Toolbox program on the Windows Vista operating system, click Start ➙All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox. Follow the instructions on the screen.Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolboxhelp system.PC-Doctor for DOSYou can also download the latest version of the PC-Doctor for DOS diagnostic program fromhttp://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of theWindows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start theWindows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnosticdisc that you created.Creating a diagnostic discThis section provides instructions on how to create a diagnostic disc.To create a diagnostic disc, do the following:1. Download a self-starting bootable disc image (known as an ISO image) of the diagnostic program from:http://www.lenovo.com/support2. Use any disc burning software to create a diagnostic disc with the ISO image.© Copyright Lenovo 2011 39