2. Remove the ac power adapter from the computer, and reset the system by inserting a straightenedpaper clip into the emergency reset hole. To locate the reset hole, refer to “Bottom view” on page 6.Reattach the ac power adapter.Notes:a. If the computer does not turn on, continue with step 3.b. If the computer starts with ac power but does not start when ac power is disconnected, call theCustomer Support Center for support. Go to http://www.lenovo.com/support/phone for the latestlist of support phone numbers for your country or region.3. Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner,and so on). Repeat step 2.If the computer still does not start up, call the Customer Support Center and a Customer Support Specialistwill assist you.Spills on the keyboardWith a mobile computer, there are increased chances of spilling liquids on the keyboard. Because mostliquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentiallycausing irreparable damage to your computer.If you spill something on your computer:Attention: Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use).Although you might lose some data or work by turning off the computer immediately, leaving the computeron might make your computer unusable.1. Carefully unplug the ac power adapter immediately.2. Turn off the computer immediately. The more quickly you stop the current from passing through thecomputer the more likely you will reduce damage from short circuits.3. Wait until you are certain that all the liquid is dry before turning on your computer.Note: If you want to replace your keyboard, you can purchase a new one.Error messages• Message: 0177: Bad SVP data, stop POST task.Solution: Checksum of the supervisor password in the EEPROM is not correct.• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setupto check the Security settings, Press F10 and then press Enter to restart the system. If you still have aproblem, have the computer serviced.• Message: 0187: EAIA data access error.Solution: Enter ThinkPad Setup to check the Security settings. Press F10 and then press Enter torestart the system.• Message: 0188: Invalid RFID Serialization Information Area.Solution: The EEPROM checksum is not correct (block # 0 and 1). Reset the block # 0 and 1, for examplethe box Serial Number, and/or block # 4 and 5, for example the UUID.• Message: 0189: Invalid RFID configuration information area.82 User Guide