Warranty and maintenanceThe RackSwitch G8264 comes with a limited 3-year hardware warranty with Next Business Day (NBD),9x5, Customer Replaceable Unit (CRU) warranty service and includes a 3-year software license, whichprovides entitlement to upgrades over that period. The following optional warranty and maintenanceupgrades are available for the RackSwitch G8264 through Lenovo service upgrade offerings:Warranty service upgrades (3, 4, or 5 years):24x7 onsite repair with 2-hour target response time24x7 onsite repair with 4-hour target response time9x5 onsite repair with 4-hour target response timeMaintenance (post-warranty) service offerings (1 or 2 years):24x7 onsite repair with 2-hour target response time24x7 onsite repair with 4-hour target response time9x5 onsite repair with 4-hour target response time9x5 onsite repair with next business day target response timeRemote Technical Support (RTS) services (1 or 3 years)RTS provides comprehensive technical call center support. RTS can reduce problem resolutiontime, which decreases the cost to address technical problems and increases uptime.Lenovo service upgrade offerings are country-specific; that is, each country might have its own servicetypes, service levels, response times, and terms and conditions. Not all covered types of Lenovo serviceupgrade offerings might be available in a particular country.For more information about the Lenovo service upgrade offerings that are available in your country, see theLenovo Services Product Selector at this website:https://www-304.ibm.com/sales/gss/download/spst/servicepacThe options that are installed in the switch assume the switch’s base warranty and any Lenovo warrantyservice upgrade for the switch.Regulatory complianceThe switch conforms to the following regulations:Safety certifications:UL-UL60950-1 (First Edition)C-UL to CAN/CSA 22.2 No.60950-1 (First Edition)TUV/GS to EN 60950-1, Amendment A1-A4, A11CB-IEC60950-1, all country deviationsElectromagnetic compatibility certifications:FCC 47CFR Part 15 Class AEN 55022 Class AICES-003 Class AVCCI Class AAS/NZS CISPR 22 Class ACISPR 22 Class AEN 55024EN 300386CEEnvironmental: Reduction of Hazardous Substances (ROHS) 6Network connectivityLenovo RackSwitch G8264 17