Lenovo IdeaCentre AIO 3-24IMB05 User Manual

Also see for IdeaCentre AIO 3: Hardware Maintenance Manual User guide Hardware Maintenance Manual User guide User guide

Call LenovoIf you have tried to correct the problem yourself and still need help, you can call Lenovo Customer SupportCenter.Before you contact LenovoPrepare the following before you contact Lenovo:1. Record the problem symptoms and details:• What is the problem? Is it continuous or intermittent?• Any error message or error code?• What operating system are you using? Which version?• Which software applications were running at the time of the problem?• Can the problem be reproduced? If so, how?2. Record the system information:• Product name• Machine type and serial numberThe following illustration shows where to find the machine type and serial number of your computer.Lenovo Customer Support CenterDuring the warranty period, you can call Lenovo Customer Support Center for help.Telephone numbersFor a list of the Lenovo Support phone numbers for your country or region, go to:https://pcsupport.lenovo.com/supportphonelistNote: Phone numbers are subject to change without notice. If the number for your country or region is notprovided, contact your Lenovo reseller or Lenovo marketing representative.Services available during the warranty period• Problem determination - Trained personnel are available to assist you with determining if you have ahardware problem and deciding what action is necessary to fix the problem.• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,trained service personnel are available to provide the applicable level of service.• Engineering change management - Occasionally, there might be changes that are required after a producthas been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes(ECs) that apply to your hardware available.48 User Guide