Lenovo Flex System EN2092 User Manual

Also see for Flex System EN2092: Product guide

Contents

v Go to http://www.ibm.com/support/entry/portal/Open_service_request tosubmit an Electronic Service Request. Submitting an Electronic Service Requestwill start the process of determining a solution to your problem by making thepertinent information available to the service technicians. The IBM servicetechnicians can start working on your solution as soon as you have completedand submitted an Electronic Service Request.You can solve many problems without outside assistance by following thetroubleshooting procedures that Lenovo provides in the online help or in theLenovo product documentation. The Lenovo product documentation also describesthe diagnostic tests that you can perform. The documentation for most systems,operating systems, and programs contains troubleshooting procedures andexplanations of error messages and error codes. If you suspect a software problem,see the documentation for the operating system or program.Using the documentationInformation about your Lenovo system and preinstalled software, if any, oroptional device is available in the product documentation. That documentation caninclude printed documents, online documents, readme files, and help files.See the troubleshooting information in your system documentation for instructionsfor using the diagnostic programs. The troubleshooting information or thediagnostic programs might tell you that you need additional or updated devicedrivers or other software. Lenovo maintains pages on the World Wide Web whereyou can get the latest technical information and download device drivers andupdates. To access these pages, go to http://www.ibm.com/supportportal/.Getting help and information from the World Wide WebUp-to-date information about Lenovo products and support is available on theWorld Wide Web.On the World Wide Web, up-to-date information about Lenovo systems, optionaldevices, services, and support is available at http://www.ibm.com/supportportal/.The most current version of the product documentation is available in thefollowing product-specific Information Centers:Flex System products:http://pic.dhe.ibm.com/infocenter/flexsys/information/index.jspSystem x products:http://www.ibm.com/systems/xNeXtScale System products:http://pic.dhe.ibm.com/infocenter/nxtscale/documentation/index.jspHow to send DSA dataYou can use the Enhanced Customer Data Repository to send diagnostic data toIBM.Before you send diagnostic data to IBM, read the terms of use athttp://www.ecurep.ibm.com/app/upload_hw.You can use any of the following methods to send diagnostic data:v Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html32 1Gb Ethernet Scalable Switch: User's Guide