You will disconnect the failing Machine for collection arranged by your Service Provider. A shippingcontainer will be provided to you for you to return your Machine to a designated service center. Acourier will pick up your Machine and deliver it to the designated service center. Following its repairor exchange, the service center will arrange the return delivery of the Machine to your location. Youare responsible for its installation and verification.4. Customer Carry-In or Mail-In ServiceYou will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) thefailing Machine suitably packaged to a designated location. After the Machine has been repaired orexchanged, it will be made available for your collection or, for Mail-in Service, the Machine will bereturned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You areresponsible for the subsequent installation and verification of the Machine.5. CRU and On-site ServiceThis type of Warranty Service is a combination of Type 1 and Type 2 (see above).6. CRU and Courier or Depot ServiceThis type of Warranty Service is a combination of Type 1 and Type 3 (see above).7. CRU and Customer Carry-In or Mail-In ServiceThis type of Warranty Service is a combination of Type 1 and Type 4 (see above).When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type ofwarranty service is appropriate for the repair.* This type of service is called ThinkPad EasyServ or EasyServ in some countries.To obtain warranty service contact a Service Provider. In Canada or the United States, call1-800-IBM-SERV (426-7378). For other countries, go to http://www.lenovo.com/support/phone.Guarantee supplement for MexicoThis supplement is considered part of Lenovo’s Statement of Limited Warranty and shall be effectivesolely and exclusively for products distributed and commercialized within Territory of the MexicanUnited States. In the event of a conflict, the terms of this supplement shall apply.All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee forinstallation defects from the date of purchase. Lenovo is not responsible for the information in suchsoftware programs and/or any additional software programs installed by you or installed after purchaseof the product.Services not chargeable to the guarantee shall be charged to the final user, prior an authorization.In the event that warranty repair is required please call the Customer Support Center at 001-866-434-2080,where you will be directed to the nearest Authorized Service Center. Should no Authorized ServiceCenter exist in your city, location or within 70 kilometers of your city or location, the guarantee includesany reasonable delivery charges related to the transportation of the product to our nearest AuthorizedService Center. Please call the nearest Authorized Service Center to obtain the necessary approvals orinformation concerning the shipment of the product and the shipment address.To obtain a list of Authorized Service Centers, please visit:http://www.lenovo.com/mx/es/serviciosManufactured by:SCI Systems de México, S.A. de C.V.Av. De la Solidaridad Iberoamericana No. 7020Col. Club de Golf AtlasD-14 Lenovo USB 2.0 Super Multi-Burner Drive (With LightScribe) User’s Guide