Menu
Lenovo 41N3040 - Gemplus GemPC USB Smart Card Reader User Manual
                                            | |
Contents
|
Appendix B. Service and SupportThe following information describes the technical support that is available for yourproduct, during the warranty period or throughout the life of the product. Refer toyour Lenovo Statement of Limited Warranty for a full explanation of Lenovowarranty terms.Online technical supportOnline technical support is available during the life of your product through theLenovo Support Web site at http://www.lenovo.com/think/support.During the warranty period, assistance for replacement or exchange of defectivecomponents is available. In addition, if your option is installed in a Lenovocomputer, you might be entitled to service at your location. Your technical supportrepresentative can help you determine the best alternative.Telephone technical supportInstallation and configuration support through the Customer Support Center willbe withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after theoption has been withdrawn from marketing. Additional support offerings,including step-by-step installation assistance, are available for a nominal fee.To assist the technical support representative, have available as much of thefollowing information as possible:v Option namev Option numberv Proof of purchasev Computer manufacturer, model, serial number, and manualv Exact wording of the error message (if any)v Description of the problemv Hardware and software configuration information for your systemIf possible, be at your computer. Your technical support representative might wantto walk you through the problem during the call.For a list of Service and Support phone numbers, see “Worldwide telephone list”on page 26. Phone numbers are subject to change without notice. For the mostcurrent phone numbers, go to http://www.lenovo.com/think/support and clickSupport phone list. If the number for your country or region is not listed, contactyour reseller or Lenovo marketing representative.© Lenovo 2006. Portions © IBM Corp. 2005. 9 |
Related manuals for Lenovo 41N3040 - Gemplus GemPC USB Smart Card Reader
This manual is suitable for:
Product
Learn More
Legal
Copyright © 2024 OneStart. All Rights Reserved