v failure resulting from misuse (including but not limited to use of anyMachine capacity or capability, other than that authorized by IBM inwriting), accident, modification, unsuitable physical or operatingenvironment, or improper maintenance by you;v failure caused by a product for which IBM is not responsible; andv any non-IBM products, including those that IBM may procure and providewith or integrate into an IBM Machine at your request.The warranty is voided by removal or alteration of identification labels on theMachine or its parts.IBM does not warrant uninterrupted or error-free operation of a Machine.Any technical or other support provided for a Machine under warranty, suchas assistance with "how-to" questions and those regarding Machine set-up andinstallation, is provided WITHOUT WARRANTIES OF ANY KIND.How to Obtain Warranty ServiceIf the Machine does not function as warranted during the warranty period,contact IBM or your reseller to obtain warranty service. If you do not registerthe Machine with IBM, you may be required to present proof of purchase asevidence of your entitlement to warranty service.What IBM Will Do to Correct ProblemsWhen you contact IBM for service, you must follow the problem determinationand resolution procedures that IBM specifies. An initial diagnosis of yourproblem can be made either by a technician over the telephone or electronicallyby access to an IBM website.The type of warranty service applicable to your Machine is specified in Part 3 -Warranty Information.You are responsible for downloading and installing designated Machine Code(microcode, basic input/output system code (called ″BIOS″), utility programs,device drivers, and diagnostics delivered with an IBM Machine ) and othersoftware updates from an IBM Internet Web site or from other electronicmedia, and following the instructions that IBM provides.If your problem can be resolved with a Customer Replaceable Unit (″CRU″)(e.g., keyboard, mouse, speaker, memory, hard disk drive), IBM will ship theCRU to you for you to install.If the Machine does not function as warranted during the warranty period andyour problem cannot be resolved over the telephone or electronically, throughyour application of Machine Code or software updates, or with a CRU, IBM oryour reseller, if approved by IBM to provide warranty service, will either, at itsB-2 ThinkPad® X4 Dock User’s Guide