14FREQUENTLY ASKED QUESTIONSQuestion: Why is my 2-in-1 Stand Mixer not working?Answer: The mixer may not be plugged in or the speed has not been selected.Check the mixer is plugged in and switched on. Move the speed switchup a setting.Question: Why are the beaters struggling to rotate?Answer: The mixture is too thick, add more liquid. If your recipe states otherwise,your mixture cannot be mixed with a mixer. You may need to soften theingredients or chop them into smaller pieces before further mixing.Question: Why is my mixture splattering?Answer: The speed setting is too high. Select a lower speed and attach the splashguard. Fully lower the beaters into the mixture before starting to mix.CARE AND CLEANING• Switch off and unplug the 2-in-1 Stand Mixer at the socket before cleaningand when not in use.• Press the eject button and remove the beaters/hooks from the mixer before cleaning.• Clean thoroughly before using for the first time and after every use.• Check the parts for wear or damage after every few uses.• Do not use abrasive cleaners or steel wool.• Never immerse the hand mixer or stand in water or any other liquid.• To clean the outer surfaces, wipe with a clean damp cloth and dry thoroughly beforestoring.• Store the 2-in-1 Stand Mixer with the power cable loosely coiled.Never wrap it tightly around the appliance.