10Commonly Asked QuestionsThere has been a drop in my home’s water pressure. What can be thecause?A reduction in your home’s water pressure can indicate that it is time tochange your prefilter. If you do not have a prefilter with your system orchanging the filter has no effect, contact your local water treatmentprofessional.My system seems to be regenerating more frequently. Is this normal?Remember, your Ergo 7 water softener is demand-operated, adjustingautomatically to your water usage. If you do not think that your waterusage has increased due to extra house guests, additional laundry orsome other reason, check for any leaky plumbing, dripping faucets orrunning toilets, all of which can contribute to more frequentregenerations.My water doesn’t seem soft. How can I be sure that my system isregenerating properly?Be sure that the water supply to the softener is not by -passed. Followthe instructions on page 9 to manually regenerate the softener tank. Ifthe unit does not begin advancing to the next regenerationautomatically, please contact your local water treatment professionalfor further assistance.I can hear my Ergo 7 water softener running or regenerating during theday. My old softener only used to run at night. Is this normal?Unlike traditional water softeners, Ergo 7 water softeners operate ondemand based on your water usage, without timers or electronics. Soyour system regenerates whenever necessary, at any time of day.How will I know when it is time to add salt?Lift the lid of the cabinet to check the level of salt. If you can see water,it is time to add salt. You can add salt any time there is enough room toaccommodate additional blocks or pellets.Is it OK to drink soft water?Yes, soft water is OK for drinking and cooking. If your softenerregenerates with sodium chloride (salt), keep in mind that there will bea small amount of sodium added to the softened water. People who areon sodium restricted diets should consider the added sodium as part oftheir overall sodium intake.♦If at any time you feel your Ergo 7 water softener is not operatingproperly, put the system in by-pass and call your local water treatmentprofessional.