Keysight Technologies PXIe Series Troubleshooting Manual

Contents

Keysight Technologies PXIe Series Troubleshooting Manual Manual pdf 20 page image

20 Keysight PXI/AXIe Chassis Troubleshooting GuideSummarySummaryAs you can see, many different factors affect the communications and control ofa PXIe or AXIe system. After understanding the hardware connections, knowingthe firmware and software components of the system, and following theguidelines provided, you will be able to diagnose and resolve common chassiscommunication problems. Remember to take these into account when setting upyour PXIe or AXIe system to use in your application.1 Check that all modules are installed correctly in the chassis.2 Always power-up the chassis first then power-up the controller.3 If using an external host controller, make sure the correct LEDs are lit and arethe correct color.4 Confirm the host controller’s Windows Device Manager properly identifies allchassis and modules.5 If Device Manager has not correctly identified every component, check tomake sure the drivers are installed for the missing components.6 If Device Manager has not correctly identified every component, lower thetransfer rate settings to Gen1.7 Check Keysight Connection Expert to see if all components are identified andcorrectly labeled/numbered.8 If there are errors in Keysight Connection Expert, ensure the system moduledriver is loaded.9 Open the Soft Front Panel for each module and perform a self-test if themodule has one.10 Ensure the latest driver is being used and firmware is up-to-date.11 If using AXIe, you can also use the chassis web interface to see if the modulesare listed. The chassis health menu is also useful to ensure the cards areoperating correctly and there are no errors.

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