Kerlink Wirnet iStation Quick Start Manual

Kerlink Wirnet iStation Quick Start Manual Manual pdf 3 page image

V10.0 | 25.01.2022 |Page 3• List of documents and information for self-help:- Setup of Wirnet™ iStation Gateway: Connection to the gateway, Firmware update, Packet Forwarder installation,Packet Forwarder configuration.- System Management: Connection, login and credentials, KerOS REST API, …- Network Management: Backhaul configuration, Firewall, IPsec / OpenVPN.- LoRa Features, KerOS customization, support and resources (FAQ, Troubleshoot the gateway …)• Application Notes: (from end of November 2019) for questions related to generic engineering rules- AN-KLK03355 - Improving radio coexistence performance of LoRaWAN gateways- AN-KLK03356 - LoRaWAN gateways coverage optimization- AN-KLK03357 - LoRaWAN gateways installation recommendations- AN-KLK03358 - LoRaWAN gateways lightning protection• For any Warranty or Maintenance related request (Trouble shooting, help …),- If purchased from a Distributor, please contact the distributor directly for Level1 support- If purchased from Kerlink directly, please open an “Assistance Request” via our ticketing tool called OTRS (Open-source Ticket Request System).- If you don’t have yet your OTRS login/password, please request them to support@Kerlink.com (note thatthe Product Id or any serial number of one of your products will be required).Access to Kerlink “Technical Support team” for Maintenance Services is conditioned to a valid Maintenancecontract.• For any other question related to our product, please contact our distributor or Kerlink sales@kerlink.com or+ 33 2 99 12 29 00.2 ManufacturerKerlink, 1 Rue Jacqueline Auriol 35235 Thorigné-Fouillard, FranceTel.: +33 (0)2 99 12 29 00 – Fax: +33 (0) 2 99 12 29 11www.kerlink.com3 Safety• Please, read these instructions carefully and look at the equipment to become familiar with the device beforetrying to install, operate, or maintain it.• The following special messages may appear throughout this documentation or on the equipment to warn ofpotential hazards or to call attention to information that clarifies or simplifies a procedure.• Refers to a critical situation.• In case of non-compliance, it may result in property damage• Refers to useful information during manipulations.4 Package Contents• Only use the Wirnet™ iStation for its intended use "Normal conditions of use".• Maintenance and repair must be carried out by qualified personnel authorized by themanufacturer.• The enclosure of the Wirnet™ iStation must not be opened by CUSTOMER .• The Wirnet™ iStation should only be used with accessories or spare parts supplied byyour reseller.