V10.0 | 25.01.2022 |Page 21 Need help?The Wirnet™ iStation is an outdoor LoRa Gateway for IoT chain. It is based on LoRa® technology provided by SemtechCompany and is fully compatible and interoperable with existing LoRa LPWAN.Upon specific configuration, it can be used as a Helium-network compatiblehotspot to mine HNT. To do so, it needs to be clearly mentioned once ordered asit use a specific cryptographic private key, a dedicated software, and Heliumminer. If you have any doubt, please check directly with your reseller to ensure itis Helium-network compatible. For Helium-network onboarding, please gothrough Helium application or use https://helium-onboarding.kerlink.com/• To provide the most updated technical documentation, as well as considering and saving the environmentalresources, Kerlink is providing preferably “Online documentation”. You can then find up to date documentation directlywithin our website: https://www.kerlink.com/customer-support/• For its direct customers, Kerlink is also providing a Wiki access where it can be found a comprehensive set of documentsand technical information. It can be accessed here: http://wikikerlink.fr/- If you don’t have yet your Wiki login/password, please request them to support@kerlink.com (note that the“Product ID” of one of your products will be required).- How to find the “Product ID”? Please look at the Wirnet iStation sticker placed on the right side of the case• For indirect Kerlink customers (meaning if you purchase the product through a distributor), please contact them directlyto access document information and support. If really needed, Kerlink can provide those documents through mailrequest.