Kaco blueplanet 20.0 TL3 Operating Instructions Manual

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Kaco blueplanet 20.0 TL3 Operating Instructions Manual Manual pdf 55 page image

ENServiceKACO Operating Instructions blueplanet 20.0 TL3 Page 5510 ServiceIf you need help solving a technical problem with one of our KACO products, please contact our service hotline.Please have the following information ready so that we can help you quickly and efficiently:• Device name / serial number• Date of installation / Start-up report• Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What hasalready been done to analyse the fault?• Module type and string circuit• Consignment identification / Delivery address / Contact person (with telephone number)• Information about the accessibility of the installation site.Any additional costs arising from unfavourable structural or mounting conditions shall be billed to the customer.You can find the following items and other information at our web site http://www.kaco-newenergy.de/:• our current warranty conditions,• a complaint form,• the option for registering your device with us. In this manner, you can assist us in providing you with the quickestservice possible.Note: The maximum length of the warranty is based on the currently applicable national warranty conditions.Service hotline Technical troubleshooting Technical consultationinverter +49 (0) 7132/3818-660 +49 (0) 7132/3818-660Data logging and accessories +49 (0) 7132/3818-690 +49 (0) 7132/3818-690Customer help desk Monday to Friday 08:00 a.m. to 12:00 p.m. (CET) and 01:00 p.m. to 5:00 p.m.11 Shutdown/Disassembly11.1 Switching off the unitDANGERLethal voltages are still present in the terminals and cables of the inverter even after theinverter has been switched off and disconnected.Severe injuries or death will occur when touching the cables and terminals in the inverter.When there is solar radiation, DC voltage will be present at the open ends of the DC cables. Arcingmay occur if the DC cables are disconnected while they are still live.› It is absolutely essential that the shutdown sequence be carried out in the correct order.› After shutdown, wait at least 30 minutes before working on the inverter.› When working on photovoltaic modules, in addition to disconnecting from the grid, always discon-nect the DC main switch on the generator junction box at all poles (or the DC plug connectors).Simply disconnecting the grid voltage is not sufficient!CAUTIONRisk of burns from hot housing components.The housing surface and the heat sink can adopt a surface temperature of 75° in operation.› Do not touch the housing surface or heat sink during and immediately after operation.› Allow the device to cool down before touching the housing surface.