8117 mm[4.6 in]122 mm[4.8 in]199 mm[7.8 in]ServiceTo obtain service:1. Please have the serial number(s) of the unit(s) availablefor reference.2. Contact the official K-array distributor in your country:find the Distributors and Dealers list on K-array website.Please describe the problem clearly and completely tothe Customer Service.3. You will be contacted back for online servicing.4. If the problem cannot be resolved over the phone,you may be required to send the unit in for service. Inthis instance, you will be provided with an RA (ReturnAuthorization) number which should be included on allshipping documents and correspondence regardingthe repair. Shipping charges are the responsibility of thepurchaser.Any attempt to modify or replace components of the devicewill invalidate your warranty. Service must be performed byan authorized K-array service center.CleaningUse only a soft, dry cloth to clean the housing. Do not useany solvents, chemicals, or cleaning solutions containingalcohol, ammonia, or abrasives. Do not use any sprays nearthe product or allow liquids to spill into any openings.Mechanical drawingsTruffle-KTR24TruffleUser Guide