11/13 Rev. AEM32TS QUICK START GUIDETROUBLESHOOTINGProblem SolutionNo Power • Make sure the power cord is plugged in.• The power is off; press Power button to turn on the TV.• Try another outlet.• Unplug the unit for an hour, and then plug it back in.Poor or No Sound • Press the VOL Up button on the remote control or the VOL+ button on the TV.• Press MUTE button on the remote control to ensure mute is not on.• The channel or cable TV broadcast is experiencing problems. Tune to another channel.• Check the TV audio settings.• Check for possible sources of interference.Poor or No Picture • The channel or cable TV is experiencing problems. Tune to another channel.• Make sure that channels are set into memory.• Check the antenna or cable TV connections.• Check for possible sources of interference.Poor Reception on SomeChannels• The channel or cable TV broadcast is experiencing problems. Tune to another channel.• Make sure that channels are set into memory• The network signal is weak. Adjust the antenna to receive a better reception• Check for possible sources of interference.The Remote Control does notwork• Batteries may be weak, dead, or inserted incorrectly.• Point the remote control directly at the IR sensor on the TV with an angle of 35 degrees.• Remove any obstacles between the remote control and the TV.• Remote control is out of range. Move closer to the TV.TV Shuts Off • Sleep timer is set.• Power is interrupted.No CATV Reception • Check all cable TV connections.• Set the TV Mode in Channel menu.Closed Caption is not activated • The channel/program is not a closed caption broadcast. Try another channel.• Enable Closed Caption in the Menu.