8 | EnglishTrouble ShootingSituation SolutionCamera will not turn on Battery power is low. Recharge the battery.Camera is frozen Press Power button for 5 sec. to turn off.Press Power button twice to turn on.Camera cannot recordNo SD card, card is not seated, or card is full.SD is mot recognized. Format the SD cardusing HP Ucam or try another SD card.Camera not found Turn on camera, switch to Direct Mode. Press"Refresh" on mobile or PC to scan again.Forgot camera password Press both Mode and Record buttons for 4sec. to reset the camera password, if used.No live view on mobile Move camera closer to mobile device.Flickering segments onlive view TV system setting (50Hz/60Hz) is incorrect.Cloud connection errorAP or mobile Hotspot is not on.No Cloud AP or Cloud AP SSID/Password isincorrect.Camera is not in wireless area or, weak signal.Move camera closer to AP or mobile Hotspot.No Cloud account, or account info incorrect.No internet or Cloud server is not accessible.Cloud service may be blocked by network firewall.