HP EliteDesk 705 G2 Maintenance And Service Manual

Also see for EliteDesk 705 G2 Desktop Mini: Hardware reference guide Maintenance and service guide Hardware reference guide Product End-of-Life Disassembly Instructions Disassembly instructions

Contents

Solving front panel component problemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions listed in the following table.A USB device, headphone, or microphone is not recognized by the computer.Cause SolutionDevice is not properly connected. 1. Turn off the computer.2. Reconnect the device to the front of the computer andrestart the computer.The device does not have power. If the USB device requires AC power, be sure one end is connectedto the device and one end is connected to a live outlet.The correct device driver is not installed. 1. Install the correct driver for the device.2. You might need to reboot the computer.The cable from the device to the computer does not work. 1. If possible, replace the cable.2. Restart the computer.The device is not working. 1. Replace the device.2. Restart the computer.USB ports on the computer are disabled in Computer Setup. Run the Computer Setup utility and ensure that the USB ports areset to Enabled in Security > USB Security.Solving Internet access problemsIf you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the commoncauses and solutions listed in the following table.Unable to connect to the Internet.Cause SolutionInternet Service Provider (ISP) account is not set up properly. Verify Internet settings or contact your ISP for assistance.Web browser is not set up properly. Verify that the Web browser is installed and set up to work withyour ISP.Cable/DSL modem is not plugged in. Plug in cable/DSL modem. You should see a “power” LED light onthe front of the cable/DSL modem.Cable/DSL service is not available or has been interrupted due tobad weather.Try connecting to the Internet at a later time or contact your ISP.(If the cable/DSL service is connected, the “cable” LED light on thefront of the cable/DSL modem will be on.)The CAT5 UTP cable is disconnected. Connect the CAT5 UTP cable between the cable modem and thecomputers’s RJ-45 connector. (If the connection is good, the “PC”LED light on the front of the cable/DSL modem will be on.)IP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupted. (A “cookie” is a small piece of informationthat a Web server can store temporarily with the Web browser.This is useful for having the browser remember some specificinformation that the Web server can later retrieve.)Windows 7:1. Select Start > Control Panel.2. Click Internet Options.92 Chapter 6 Troubleshooting without diagnostics