Compaq Presario Desktop ProductsWarranty andSupport Guide 1 Year Parts Replacement on Hardware with Available Shipmentof Replacement Parts — Compaq’s award-winning Easy AccessDesign makes it easy! 1 Year Free Labor on Hardware 1 Year Free Hardware Technical Support 30 Days Free Software Technical Support to Get YouUp-and-RunningIMPORTANT NOTEIf you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTERTO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. Wehave specialists available to help you with your technical support questions as they arisevia the Web or phone (see Contact Numbers chart within this document). As our valuedcustomer, we want to make sure that your support needs are met and any issues resolvedas quickly as possible.The information in this document is subject to change without notice.Before contacting Compaq Customer Support Center, it’s important to have thefollowing information handy. Please take a moment to write down your productinformation, located on the rear of the PC, for future reference.Product Name: _________________________________________________________________Model Name: __________________________________________________________________Serial Number: _________________________________________________________________Purchase Date: _________________________________________________________________