www.gateway.com79You cannot connect to your network• If your notebook is a member of a domain at yourworkplace, you may not be able to connect yournotebook to your home network workgroup to accessshared files or printers on your home network. You may,however, be able to access the Internet through yourhome network.PasswordsYour notebook does not accept your passwordMake sure that C APS LOCK and N UM LOCK are turned off, thenretype the password.You forgot your startup passwordThe password feature (which is set in the BIOS Setup utility) isvery secure, with no easy way to recover a forgotten password.You must return your notebook for repair. Call GatewayCustomer Care for instructions.PowerYour notebook is not working on AC power• Make sure that your AC power adapter is connectedcorrectly to your notebook. For instructions onconnecting the AC power adapter, see “Connecting theAC adapter” on page 18.• If your notebook is plugged into a surge protector, makesure that the surge protector is connected securely to anelectrical outlet, turned on, and working correctly. To testthe outlet, plug a working device, such as a lamp, intothe outlet and turn it on.• Make sure that the AC power adapter cables are freefrom cuts or damage. Replace any damaged cables.CautionIf your notebook was a member of a domain before you join aworkgroup, it is disjoined from the domain and your computer accountdisabled. Contact your company computer department or networkadministrator for more information.
