Gateway GM5416 Reference Manual

Also see for DX430B: Starter Guide User guide Setup guide

Contents

Gateway GM5416 Reference Manual Manual pdf 91 page image

www.gateway.com85If your computer has a v.90 modem, the speed at which youcan upload (send) data is limited to 33.6K. If your computerhas a v.92 modem, the speed at which you can upload datais limited to 48K. Your ISP may not support 48K uploads.Your fax communications program only sends and receivesfaxes at 14,400 bps when you have a 56K modem• Current fax technology only supports a maximum sendand receive rate of 14,400 bps.The modem is not recognized by your computer• Make sure that the line connected to the modem isworking and plugged into the appropriate port on yourcomputer. See your setup poster to make sure that theconnections have been made correctly.• If the modem shares the telephone line with anotherdevice, make sure that the telephone line is not in use(for example, someone is on the telephone, or anothermodem is in use).• Use the modem cable that came with your computer.Some telephone cables do not meet cable standards andmay cause problems with the connection.• Shut down and restart your computer.• Run Windows modem diagnostics.To run modem diagnostics:1 Close all open programs.2 Click (Start), then click Control Panel. TheControl Panel window opens.3 Click Hardware and Sound, then click Phone andModem Options. The Phone and Modem Optionsdialog box opens.4 Click the Modems tab, click your modem, then clickProperties. The Modem Properties dialog boxopens.5 Click the Diagnostic tab, then click Query Modem.If information about the modem appears, themodem passed diagnostics. If no modeminformation is available, a white screen appears withno data, or if you get an error such as port alreadyopen or the modem has failed to respond, themodem did not pass diagnostics.HelpFor more information about modem troubleshooting, click Start,then click Help and Support. Type modem troubleshooting in theSearch Help box, then press E NTER.