Gateway E-9722R User Manual

Contents

Gateway E-9722R User Manual Manual pdf 74 page image

CHAPTER 6: Troubleshooting68Beeps Description Troubleshooting steps1 Memory refresh timer error Reseat the memory modules or replace withmodules you know are good.2 Parity error in the first 64 KB of memory. Same as for 1 beep.3 Base memory read/write test error Same as for 1 beep.4 System board timer not operational. Possible system board malfunction. To eliminatethe possibility of an add-in card problem,remove all expansion cards.If the beep code occurs even when all expansioncards have been removed, the system board isat fault.If the beep code does not occur when theexpansion cards have been removed, one of thecards is causing the problem. Install the cardsone at a time until the problem happens again.When the beep code returns, the most recentcard you installed is at fault.5 A processor on the system board generated anerror. Remove one of the processors if two areinstalled, then try a known good processor inthe first socket.Same as for 4 beeps.6 The keyboard controller (8042) may bedefective. The BIOS cannot switch to Protectedmode.Remove the keyboard to see if the error goesaway. If it does, try a known good keyboard.Same as for 4 beeps.7 General exception error (processor exceptionerror). Same as for 5 beeps8 Display memory error (system video adapter). If the system video adapter is an add-in card,replace or reseat the video adapter. If the videoadapter is integrated into the system board, theboard may be faulty. Try using an add-in card.9 The ROM checksum value does not match thevalue encoded in the BIOS. Same as for 4 beeps.10 The shutdown register for CMOS RAM failed. Same as for 4 beeps.11 The cache memory test failed. Same as for 4 beeps.