Chapter 1: Getting Help4Getting technical supportFor more information on contacting Customer Care (technical support), see the “Troubleshooting”chapter in your Reference Guide or see the Customer Care label on your computer.Finding your model and serial numberThe label on the top, side, or bottom of your computer case includes your computer serial number.Gateway Customer Care will need this information if you call for assistance.Microsoft Certificate of AuthenticityThe Microsoft Certificate of Authenticity label found on your computer includes the product keycode for your operating system. If you ever reinstall Windows from the installation CD or DVD, youwill need to enter these numbers to activate Windows.
