Gateway Computer Drive User Manual

Gateway Computer Drive User Manual Manual pdf 47 page image

43Zip drivewww.gateway.comCannot copy songs from a Secure Digital memory card to mycomputer.Secure Digital memory cards have copy protection algorithms that prevent youfrom copying copyrighted material from the card to another device. You canplay copyrighted files from the memory card, but you cannot copy thecopyrighted files from the memory card.Zip driveSome of the steps in this section may require you to remove the computer casecover. Follow “Preventing static electricity discharge” on page 3 when workinginside your computer.The green busy light on the Zip drive does not turn on.■ Make sure that your computer is receiving power.■ Make sure that the power cable connection to the Zip drive is secure.■ Make sure that there is a disk in the drive.The Zip drive is not assigned a drive letter, or the Iomega softwarecannot find the Zip drive.■ Make sure that Pin 1 is connected correctly on all IDE data cableconnections. The red stripe on the data cable must align with Pin 1 oneach connection. If the cable does not have a keyed connector, make surethat the connector is covering all of the pins. For more information, see“Installing a drive” on page 23.■ Make sure that the Zip drive is configured correctly. See “Configuring thenew IDE drive” on page 16 or “Configuring the new SCSI drive” onpage 20, depending on the type of drive that you have.■ If there is another drive on the same IDE controller, make sure that it isconfigured correctly. See the documentation that accompanied the otherIDE drive for configuration information. (Often this information is on thedrive case.)■ Make sure that BIOS support for the Zip drive is enabled in the BIOS. Ifyou are unable to enable BIOS support for the Zip drive in the BIOS Setuputility and the Zip drive does not appear on the computer, then yourcomputer may have an incompatible BIOS that does not correctlyunderstand IDE drives. Download and install an updated BIOS from theGateway Web site at support.gateway.com.