Gaggenau RW 414 Operating Instructions Manual

Also see for RW 414: Installation instruction Installation instruction Installation instructions Installation instructions Installation instruction

Contents

Gaggenau RW 414 Operating Instructions Manual Manual pdf 16 page image

16Customer serviceBefore you call customer service, see the chapterentitled “Rectifying minor faults yourself”.After checking according to the chapter entitled“Rectifying minor faults yourself”, additional help canbe requested by calling the Gaggenau CustomerInteraction Center, 1-877-422-4436 (toll-free), fromanywhere in the USA.In Canada contact your Gaggenau customer serviceor call 1-877-422-4436.Note down the following information about yourappliance so that you have it ready and can be betterassisted if you require help or customer service.STATEMENT OF LIMITED PRODUCTWARRANTYWhat this Warranty Covers & Who it Applies to: Thelimited warranty provided by BSH Home Appliances inthis Statement of Limited Product Warranty appliesonly to the Gaggenau appliance (“Product”) sold toyou, the first using purchaser, provided that theProduct was purchased: (1) for your normal,household (non-commercial) use, and has in fact at alltimes only been used for normal household purposes;(2) new at retail (not a display, “as is”, or previouslyreturned model), and not for resale, or commercialuse; and (3) within the United States or Canada, andhas at all times remained within the country of originalpurchase. The warranties stated herein apply only tothe first purchaser of the Product and are nottransferable. Gaggenau reserves the right to requestproof of purchase at the time any warranty claim issubmitted to confirm that the Product falls within thescope of this limited product warranty.Please make sure to return your registration card;while not necessary to effectuate warranty coverage, itis the best way for Gaggenau to notify you in theunlikely event of a safety notice or product recall.How Long the Warranty Lasts: Gaggenau warrantsthat the Product is free from defects in materials andworkmanship for a period of one thousand eighthundred twenty five (1,825) days (5 years) from thedate of purchase. The foregoing timeline begins torun upon the date of purchase, and shall not bestalled, tolled, extended, or suspended, for any reasonwhatsoever. Repair/Replace as Your ExclusiveRemedy: During this warranty period, Gaggenau orone of its authorized service providers will repair yourProduct without charge to you (subject to certainlimitations stated herein) if your Product proves tohave been manufactured with a defect in materials orworkmanship. If a reasonable number of attempts torepair the Product have been made without success,then Gaggenau will replace your Product (upgradedmodels may be available to you, in Gaggenau’s solediscretion, for an additional charge). All removedparts and components shall become the property ofGaggenau at its sole option. All replaced and/orrepaired parts shall assume the identity of the originalpart for purposes of this warranty and this warrantyshall not be extended with respect to such parts.Gaggenau’s sole liability and responsibility hereunderis to repair manufacturer-defective Product only, usinga Gaggenau-authorized service provider duringnormal business hours. For safety and propertydamage concerns, Gaggenau highly recommends thatyou do not attempt to repair the Product yourself, oruse an un-authorized servicer; Gaggenau] will have noresponsibility or liability for repairs or work performedby a non-authorized servicer. If you choose to haveDealer’s name:Address:Telephone number:Purchase date:Model number:FD Nr.:Serial numberType