45Skype Ring Delay• When making a Skype-IN call, the landline callers hears or more rings beforethe PC/Handset starts to ring. This is a network connection problem.Poor Sound Quality• Choppy, drop-outs, static, echo during Skype call is an indication of networkconnection problem.Music/Sound can be heard on the phone; or no sound can be heard from PC Speakerswhile USB base station is plugged in to the PC.• Change the setting of your PC audio to:Win 000: Control Panel-->Audio and Multimedia-->Audio--> default devices of“Sound playback” & “ Sound recording”-> select the SOUND CARD device fromthe drop-down list.Win XP: Control Panel->Sounds and Audio Device->Audio->default devices of“Sound playback” & “Sound recording”-> select the SOUND CARD device from thedrop-down list.Battery SolutionsIf you experience any of the following problems, even after fully recharging thebattery, you may need to replace the battery pack:• Short talk time• Poor sound quality• CHARGE/IN USE indicator on the base fails to illuminate.• Limited rangeGeneral Product CareTo keep your unit working and looking good, follow these guidelines:• Avoid dropping the handset, as well as other rough treatment to the phone.• Wipe the base station with a damp cloth or an antistatic wipe. Never use a drycloth as this can cause static discharge.• Retain the original packaging in case you need to ship the phone at a later date.• Periodically clean the charge contacts on the handset and remote charger witha clean pencil eraser.