Troubleshooting and tipsTroubleshooting and tipsTroubleshootingTipsFaultTroubleshootingFollow the safety notes in the "Safety/Regulations" manual whenconnecting or disconnecting cables.If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:► Make a note of the steps and the circumstances that led to the fault. Alsomake a note of any error messages displayed.► Switch the Tablet PC off.► Please contact the Hotline/Service Desk.You will find the telephone numbers at "http://support.ts.fujitsu.com/contact/servicedesk".Have the following information ready when you call:• The model name and serial number of the Tablet PC. The serial numberis located on a sticker on the underside of the Tablet PC.• Notes of any messages that appear on the screen and information on acoustic signals.• Any changes you have made to the hardware or software afterreceiving the Tablet PC.• Any changes you have made to the BIOS Setup settings after receiving the Tablet PC.• Your system configuration and all peripheral devices connected to your system.• Your sales contract.Our Tablet PCs have been designed primarily with mobile applications in mind. Thismeans that considerable effort has been made to optimise components and equipmentin terms of weight, space and energy requirements. Depending on the particularconfiguration you have purchased, it is possible that functionality may be slightly reducedcompared to a desktop PC if you are running processor-intensive gaming software, e.g.games with intensive 3D graphics. Updating your hardware with drivers which have notbeen approved by Fujitsu Technology Solutions may result in performance losses, datalosses or malfunction of the equipment. A list of approved drivers and current BIOSversions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"Fujitsu 61
