1212 | IntroductionWhere To Get HelpEpson provides technical support and information on the installation,configuration, and operation of professional printing products through theEpson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to6 PM , Pacific Time, Monday through Friday. Days and hours of support aresubject to change without notice.Before you call, make sure you have your Unit ID number, which isincluded with the Epson Preferred Limited Warranty Plan information thatcame with your printer. You’ll also need your printer serial number andproof of purchase.Visit Epson’s U.S. support website (www.epson.com/support) or Canadianwebsite (www.epson.ca/support) and select your product for solutions tocommon problems. You can download drivers, firmware, anddocumentation, get FAQs and troubleshooting advice, or e-mail Epson withyour questions.Important Safety InstructionsBefore using your printer, read the following safety instructions to make sureyou use the equipment safely and effectively.• The printer weighs about 43 pounds (20 kilograms) and should be liftedby two people.• When setting up the printer, make sure you leave enough space aroundit. You’ll need more space behind the printer if you print on large sheetsof heavy stock or posterboard.• Place the printer on a flat, stable surface that is larger than the printer.The printer will not operate properly if it is tilted or at an angle.• Avoid places subject to rapid changes in temperature and humidity. Alsokeep the printer away from direct sunlight, strong light, or heat sources.• Avoid places subject to shocks and vibrations.• Keep the printer away from dusty areas.• Place the printer near a wall outlet where the plug can be easilyunplugged.SMTip: If you experiencedifficulty with thetoll-free line or yourUnit ID number, call(562) 276-1305.
