Epson Stylus Pro 3800 Service Manual

Also see for 3880 - Stylus Pro Color Inkjet Printer: Brochure Specifications Network guide Brochure & specs User guide

Contents

Epson Stylus Pro 3800/3800C/3850/3880/3885/3890 Revision CTROUBLE SHOOTING Remedies for Service Call Error 743.5 Remedies for Service Call ErrorThe following tables explains the Service Call error messages and remedies.CHECKPOINTMake sure to check the related connectors and cables for poorconnection or any abnormality before replacing any electrical partas instructed in the Remedy column. If the replacement does notsolve the problem, replace the main board.Error Code Error Name Description Remedy1101 CR life error The CR scan path counter has reached a predetermined level.(The end of life of the Ink Supply Tube)Replace the Ink Supply Tube (INK, SYSTEM, ASSY) and resetthe counter using the Adjustment Program.In addition, check the statuses of the CR motor (MOTOR ASSY.,CR), the driven pulley, the Carriage Unit, and the Head FFC, ifany abnormal noise or wear is found, replace the correspondingpart(s) along with the Ink Supply Tube.See 4.3.9.3 INK, SYSTEM, ASSY. on page 153.1120 CR lock error The CR encoder failed to read the CR scale during apredetermined time period.Replace the CR encoder (BOARD ASSY., ENCODER, CR).See 4.3.11.2 BOARD ASSY., ENCODER on page 192.Replace the CR scale (SCALE, CR).See 4.3.7.1 SCALE, CR on page 132.The carriage unit does not operate due to a CR motor failure orsome reasons.Move the carriage unit manually to check if it moves smoothly,and fix any abnormality.Replace the CR motor (MOTOR ASSY., CR).See 4.3.5.3 MOTOR ASSY., CR on page 123.1121 CR reverse error An abnormal operation (reveres movement) of the carriage wasdetected a predetermined number of times.Check the CR scale (SCALE, CR) for incorrect attachment,scratch, dirt, and fix any abnormality.Replace the CR scale (SCALE, CR).See 4.3.7.1 SCALE, CR on page 132.Replace the CR encoder (BOARD ASSY., ENCODER, CR).See 4.3.11.2 BOARD ASSY., ENCODER on page 192.1122 CR overspeed error The carriage moved faster than a designated level. Check the CR scale (SCALE, CR) for incorrect attachment,scratch, dirt, and fix any abnormality.Replace the CR encoder (BOARD ASSY., ENCODER, CR).See 4.3.11.2 BOARD ASSY., ENCODER on page 192.Replace the CR motor (MOTOR ASSY., CR).See 4.3.5.3 MOTOR ASSY., CR on page 123.Replace the main board (BOARD ASSY., MAIN).See 4.3.4.1 BOARD ASSY., MAIN on page 113.