6-154154 | Solving ProblemsSolving Miscellaneous Printing ProblemsIf your printouts are not what you expected, try the suggestions below:Problem SolutionYour print has incorrectmargins.◗ Check the page size or paper size settings in your application. Make sure theyare within the printer’s printable area.◗ Make sure the Paper Size and Borderless settings in your printer software arecorrect for the paper you’re using.◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload thepaper.◗ The ROLL PAPER MARGIN setting on the PRINTER SETUP menu may beincorrect. For best results, set the margin to 3 mm.◗ Make sure your paper is stored correctly so that it doesn’t expand or contractduring use. For borderless printing, make sure you use only the recommendedpaper.Your image is inverted. ◗ Turn off the Flip Horizontal or Mirror Image setting in your printer software.See page 79 (Mac OS X) or page 107 (Windows) for instructions.Blank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected.◗ Make sure the Paper Size setting in your printer software is correct for thepaper you’re using.◗ Make sure the Paper Source setting in your printer software is correct.A ruled line on your printappears to shift.◗ Align the print head as described on page 126.The back of your print issoiled.◗ Make sure PAPER SIZE CHECK is on in the PRINTER SETUP menu.Otherwise, the printer may print beyond the edge of the paper and soil theinside of the printer.The printer continues tofeed paper after you havecancelled a job.◗ Press the Pause button on the printer to clear any print job data in theprinter’s buffer. Then press and hold the Pause button to reset the printer.Make sure the paper source is set correctly.Roll paper cannot be cut,or is not cut cleanly.◗ The paper cutter blade may be dull. Follow the instructions on page 132 toreplace the blade.◗ The paper may be too thick to cut with the built-in cutter. Cut the paper with amatte knife. See page 43 for a list of media that cannot be used with the cutter.◗ Make sure appears on the LCD display. If not, press the l Paper Sourcebutton to select this setting.Color ink runs out tooquickly, even when usingthe Advanced B&W mode◗ Ink for all colors is normally consumed during head cleaning. You can save inkby cleaning the heads for each pair of colors separately. Use the Maintenancemenu to select CLEAN EACH COLOR, then select the colors.
