Uninstalling Product Software - OS XParent topic: Solving ProblemsUninstalling Printing Software - WindowsYou can uninstall and then re-install your printer software to solve certain problems.1. Turn off the product.2. Disconnect any interface cables.3. Do one of the following:• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programsand Features. Select the uninstall option for your Epson product, then select Uninstall/Change.Note: If you see a User Account Control window, click Yes or Continue.In the next window, select your product, if necessary, and click OK. Then follow any on-screeninstructions.• Windows (other versions): Click or Start, and select All Programs or Programs. SelectEpson, select your product, then click EPSON Printer Software Uninstall.Note: If you see a User Account Control window, click Yes or Continue.In the next window, select your product, if necessary, and click OK. Then follow any on-screeninstructions.4. Restart your computer, then re-install your software.Note: If you find that re-installing your product software does not solve a problem, contact Epson.Parent topic: Uninstall Your Product SoftwareUninstalling Product Software - OS XIn most cases, you do not need to uninstall your product software before re-installing it. However, youcan download the Uninstaller utility from the Epson support website to uninstall your product software asdescribed here.Note: If you find that re-installing your product software does not solve a problem, contact Epson.103
