Page 1 of 1EPSON PRODUCT SUPPORT BULLETINDate: 8/30/2007 Originator: DSPSB #: PSB.2007.08.001 Authorization:Reference: N/A Total Pages: 1Product(s): Epson Projectors with an HD-15 VGA Analog/Component InputSubject: Elmo HV-110XG Document Camera and Projector CompatibilityThis bulletin was created to inform you of an operational issue with the Elmo HV-110XGDocument Camera when initially connected to an Epson projector.Problem:When attempting to use the Elmo HV-110XG Document Camera connected via the VGA HD15connection to display content from its document bed. When connected to the projector, theprojector displays only the Blue Screen - No Signal message and will blink off and on ordisplay just the Blue Screen - No Signal message. When a computer is connected to the ElmoHV-110XG Document Camera and switched to Pass-Through mode, the computer image isdisplayed correctly by the projector. When switching back to the document table source of theElmo HV-110XG Document Camera, the problem returns. The Elmo HV-110XG DocumentCamera puts out a Progressive Scan 20fps signal to the projector's VGA Analog port. Thissignal is detected at 15 kHz Vertical and 291.8 kHz Horizontal frequencies which are beyondprojector sync specifications.Solution:With the Elmo HV-110XG Document Camera powered on and connected to the projector viathe VGA computer cable, access the Computer1/Computer2 setting in the projector menusystem and select the Component setting within the appropriate connection. This will allowthe Elmo HV-110XG Document Camera and projector to sync and the projector to display theimage of the document camera bed and its contents. However, the image will have a pinkcast. To eliminate the pink cast, change the projector setting from Component to RGB then toAuto and exit from the menu. The projected image will now look normal. This will now allowthe Elmo HV-110XG Document Camera to sync and display the image properly to any otherconnected Epson projector without having to change the projector settings.