44 Problems and SolutionsPrint Quality ProblemsYou see banding (lightlines).■ The print head nozzles may need cleaning; see page 25for instructions.■ Make sure the Media Type setting matches the paperyou loaded. See page 16 for guidelines.■ Make sure the printable side of the paper is face-up. Itis usually whiter or shinier.■ The ink cartridges may be old or low on ink. Toreplace an ink cartridge, see page 27.■ Try using Automatic mode; see page 9.■ Run the Print Head Alignment utility; see page 26.Your printout is blurry orsmeared.■ Make sure your paper isn’t damp, curled, or loadedface-down (the printable side should be face-up). If it’sdamp or curled, reload a new stack of paper.■ Use a support sheet with special paper or try loadingyour paper one sheet at a time.■ Make sure your paper meets the specifications listed inyour electronic Reference Guide.■ Run the Print Head Alignment utility. See page 26 forinstructions.■ Remove each sheet from the output tray as soon as it’sfinished printing.■ In the printer software’s Advanced dialog box, turnHigh Speed off.Your printout is grainy. ■ Try using a higher quality paper.■ Set the Quality/Speed slider to Quality; see page 9 fordetails.■ Run the Print Head Alignment utility. See page 26 forinstructions.■ You may need to increase the image resolution or printit in a smaller size; see your software documentation.