Problem Possible cause SolutionFood products prevent thatwater flows into the watercollector.Make sure that food prod‐ucts do not touch the rearplate.Water flows on the floor. The melting water outlet isnot connected to the evap‐orative tray above the com‐pressor.Attach the melting wateroutlet to the evaporativetray.The temperature in the ap‐pliance is too low/too high.The temperature regulatoris not set correctly.Set a higher/lower temper‐ature.The door is not closed cor‐rectly.Refer to "Closing the door".The food products' temper‐ature is too high.Let the food products tem‐perature decrease to roomtemperature before stor‐age.Many food products arestored at the same time.Store less food products atthe same time.The thickness of the frostis greater than 4-5 mm.Defrost the appliance.The door has been openedoften.Open the door only if nec‐essary.There is no cold air circula‐tion in the appliance.Make sure that there iscold air circulation in theappliance.There is too much con‐densed water on the rearwall of the refrigerator.Door was opened too fre‐quently.Open the door only whennecessary.Door was not closed com‐pletely.Make sure the door isclosed completely.Stored food was not wrap‐ped.Wrap food in suitablepackaging before storing itin the appliance.Door does not open easily. You attempted to re-openthe door immediately afterclosing.Wait a few seconds be‐tween closing and re-open‐ing of the door.If the advice does not lead tothe desired result, call thenearest Authorized ServiceCentre.7.2 Replacing the lampThe appliance is equippedwith a longlife LED interiorlight.www.electrolux.com26