19Solutions to Common ProblemsSolutions to Common ProblemsSolutions to Common ProblemsSCRATCHES OR ABRASIONS ON CERAMIC GLASSCOOKTOP SURFACE• Coarse particles (such as salt or sand) are between cooktop and utensil. Be surecooktop surface and bottom of utensils are clean before use. Small scratches do notaffect cooking and will become less visible with use.• Cleaning materials not recommended for glass ceramic cooktop have been used.See Ceramic-Glass Cooktop section in this Owner's Guide.METAL MARKS ON CERAMIC GLASS COOKTOP SURFACE• Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils oncooktop surface. Use a mildly abrasive cleanser to remove marks.BROWN STREAKS AND SPECKS ON CERAMIC GLASSCOOKTOP SURFACE• Boilovers have cooked onto surface. Use razor blade scraper to remove soil. Seeinstructions under General Care & Cleaning.• Cleaning materials not recommended for ceramic-glass cooktop have been used. Userecommended cleaners and cleaning method. See Ceramic-Glass Cooktop sectionin this Owner's Guide.AREAS OF DISCOLORATION ON CERAMIC GLASSCOOKTOP SURFACE• Mineral deposits from water and food. Wet surface with water and sprinkle on acooktop cleaning creme. Scrub with a clean damp paper towel until the staindisappears. Wipe remaining paste away, then apply a small amount of cooktopcleaning creme and polish with a clean paper towel. Use cookware with clean, drybottoms. See Ceramic-Glass Cooktop section in this Owner's Guide.