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Echo Audio AUDIOFIRE2 Owner's Manual
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Contents
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Appendix A: Troubleshooting Guide51Appendix A: Troubleshooting GuideAppendix A: General Troubleshooting GuideProblem: You are unable to install your AudioFire product under Windows95/98/ME/2000.Solution: There is no driver support for the AudioFire products under Windows95/98/ME/2000. As stated in the system requirements, you will need Windows XPor Mac OS X (10.3.9 or later) to use your AudioFire product.Problem: When you try to install the drivers from the CDROM, Windows givesyou an error message.Solution: You must be logged in as an Administrator to be able to install theWindows drivers. Please see the “Installation” section of this manual for details.Or you may have a ASIO application open in the background. Close all audioapplications and attempt to install the driver again.Problem: Your computer spontaneously reboots on you.Solution: If you are running Windows 2000, XP, or Vista/Windows 7 and yourcomputer spontaneously reboots on you, you probably have experienced whatMicrosoft calls a “bug check”, but what everyone else calls the Blue Screen ofDeath (BSOD).The default setting for the BSOD is not to show the BSOD, but to reboot thecomputer. This isn’t very helpful for tracking down problems. If you areexperiencing blue screens, here’s how you can help us track it down:Select Start/Control Panel/SystemGo to the Advanced tab and click on “Startup and Recovery”Uncheck “Automatically reboot”Set the memory dump to “Small Memory Dump” |
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