Dell Precision M60 Series System Information Manual

Also see for Precision M60 Series: System information guide System information guide Service manual Information guide Service manual

Contents

28 System Infor mation Guidew w w . d e l l . c o m | s u p p o r t . d e l l . c o m SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL ORCONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TOYOU.How long does this limited warranty last?This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts onlyninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if werepair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at itsdiscretion, but any changes will not be retroactive.What do I do if I need warranty service?Before the warranty expires, please call us at the relevant number listed in the following table. Please also have yourDell service tag number or order number available.What will Dell do?During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For thefirst 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are notable to repair the product, we will replace it with a comparable product that is new or refurbished.When you contact us, we will issue a Return Material Authorization Number for you to include with your return.You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insurethe shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired orreplacement products to you. We will pay to ship the repaired or replaced products to you if you use an address inthe United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the productto you freight collect.Individual Home Consumers: U.S. OnlyTechnical Support 1-800-624-9896Customer Service 1-800-624-9897Individual Home Consumers who purchased throughan Employee Purchase Program:Technical Support and Customer Service 1-800-822-8965Home and Small Business Commercial Customers:Technical Support and Customer Service 1-800-456-3355Medium, Large, or Global Commercial Customers,Healthcare Customers, and Value Added Resellers(VARs):Technical Support and Customer Service 1-800-822-8965Government and Education Customers:Technical Support and Customer Service 1-800-234-1490Dell-Branded Memory 1-888-363-51503y279bk0.book Page 28 Tuesday, February 11, 2003 4:17 PM