22Warranty and ServiceProduct MaintenanceDo not perform any maintenance other than thatinstructed in the Care and Cleaning section of thismanual. A qualified service technician should per-form all other service.Getting HelpBefore you obtain service, please review the BeforeYou Call for Service section on page 20. If youhave performed the checks in the Problem Solu-tion Guide and the problem has not yet beenremedied, please visit our web site or contact ourCustomer Service Team for a listing of Dacor autho-rized service agents. Prior to requesting service, itis helpful to be familiar with the warranty terms andconditions on this page.Contact us through our web site at:www.Dacor.comDacor Customer Service:Tel: (800) 793-0093Fax: (626) 403-3130Business Hours: 6:00 a.m. - 5:00 p .m. Pacific TimeYou may also write us at:Dacor Customer Service1440 Bridge Gate DriveDiamond Bar, CA 91765At Dacor, we believe that our quality of serviceequals that of our product. Should your experiencewith our service network or product be different,please contact our Customer Service Team andshare your encounter with us. We will do our utmostto resolve the situation for you and deliver on ourDacor promise.If you need anything clarified, just let us know.What Is CoveredCERTIFICATE OF WARRANTIES: DACORRANGESWITHIN THE FIFTY STATES OF THE U.S.A., THEDISTRICT OF COLUMBIA AND CANADA*:FULL ONE-YEAR WARRANTYIf your DACOR product fails to function within oneyear of the original date of purchase, due to a defectin material or workmanship, DACOR will remedy thedefect without charge to you or subsequent users.The owner must provide proof of purchase uponrequest, and have the appliance accessible for ser-vice.*Warranty is null and void if non-UL approved prod-uct is transported from the U.S.OUTSIDE THE FIFTY STATES OF THE U.S.A.,THE DISTRICT OF COLUMBIA AND CANADA:LIMITED FIRST YEAR WARRANTYIf your DACOR product fails to function within oneyear of the original date of purchase, due to a defectin material or workmanship, DACOR will furnish anew part, F.O.B. factory to replace the defectivepart. All delivery, installation, and labor costs arethe responsibility of the purchaser. The owner mustprovide proof of purchase, upon request, and havethe appliance accessible for service.What Is Not CoveredService calls to educate the customer in the•proper use and care of the product.Failure of the product when used for commercial,•business, rental or any application other than forresidential consumer use.Replacement of house fuses or fuse boxes or•resetting of circuit breakers.Damage to the product caused by accident, fire,•flood or other acts of God.Breakage, discoloration or damage to glass,•metal surfaces, plastic components, trim, paintor other cosmetic finish, caused by improperusage or care, abuse or neglect.THE REMEDIES PROVIDED FOR IN THE ABOVEEXPRESS WARRANTIES ARE THE SOLE AND EXCLU-SIVE REMEDIES. THEREFORE, NO OTHER EXPRESSWARRANTIES ARE MADE, AND OUTSIDE THE FIFTYSTATES OF THE UNITED STATES, THE DISTRICTOF COLUMBIA AND CANADA, ALL IMPLIED WAR-RANTIES, INCLUDING BUT NOT LIMITED TO, ANYIMPLIED WARRANTY OF MERCHANTABILITY ORFITNESS FOR A PARTICULAR USE OR PURPOSE, ARELIMITED IN DURATION TO ONE YEAR FROM THEDATE OF ORIGINAL PURCHASE. IN NO EVENT SHALLDACOR BE LIABLE FOR INCIDENTAL EXPENSE ORCONSEQUENTIAL DAMAGES. NO WARRANTIES,EXPRESS OR IMPLIED, ARE MADE TO ANY BUYERFOR RESALE.Some states do not allow limitations on how longan implied warranty lasts, or do not allow the exclu-sion or limitation of inconsequential damages, sothe above limitations or exclusions may not applyto you. This warranty gives you specific legal rights,and you may also have other rights that vary fromstate to state.