167D-Link DIR-850L User ManualAppendix F - Warranty• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD willbe rejected by D-Link. Products shall be fully insured by the customer and shipped to D-Link Networks, Inc., 2525 Meadowvale BoulevardMississauga, Ontario, L5N 5S2 Canada. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repairedor replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D-Link. Return shippingcharges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expeditedshipping is available upon request and provided shipping charges are prepaid by the customer. D-Link may reject or return any productthat is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible fromthe outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any productthat is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective ornon-conforming.• RMA phone number: 1-800-361-5265 Hours of Operation: Monday-Friday, 9:00AM – 9:00PM ESTWhat Is Not Covered:The Limited Warranty provided herein by D-Link does not cover:Products that, in D-Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation,lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial numberhas been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs;Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to actof God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyoneother than D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers,or the liquidators expressly disclaim their warranty obligation pertaining to the product.While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-LinkService Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.Disclaimer of Other Warranties:EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVERINCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTYSHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THELIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THEPURCHASER OF THE PRODUCT.