Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0883Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks ortrademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Website are the property of their respectiveowners. The use of the word partner does not imply a partnership relationship between Cisco and anyother company. (0705R)© 2011 Cisco Systems, Inc. All rights reserved.OL-23883-02QUICK START GUIDECisco Unity Express 8.6Voice-Mail SystemSet Up Your Voice Mailbox andSelect the LanguageIf this is your first time accessingCisco Unity Express and you do not have aPIN, you must call from your extension.1. Dial the internal or external number tocall Cisco Unity Express.2. If asked for a PIN and you have one, enterit and press .You are prompted to set up a recorded nameand personal greeting and change yourpassword. To exit , press .To create a recorded name that identifies youto callers:1. The system states you have no recordedname. To record a name, press .2. At the tone, say your first and last name.When done, press .3. Your newly recorded name plays.Press to keep it, or to rerecord.#*1## 1To record a personal greeting:1. The standard greeting (“Sorry, xxxx>/ is not available”) plays. Tokeep this greeting, press .2. To record a new standard greeting, press .Speak your greeting. When done, press .3. Your newly recorded greeting plays. To acceptthis greeting and continue, press . Torerecord, press .To change your password:1. Enter your new password, which must be atleast 3 digits. Press when done.2. Re-enter your new password, then press .To change to another available language:1. Choose Setup Options, then LanguageOptions.Access Cisco Unity Express byPhoneDial the Cisco Unity Express voice-mail systemphone number.• If asked for a PIN, enter it and press .Note: If you are calling from someone else’sphone, you must press to enter your own ID(usually your extension) and press . Thenenter your PIN and press again.• If you are asked for your ID (usually yourextension), enter it and press . Then enteryour PIN and press again.Access Cisco Unity Express byComputer1. From Microsoft Internet Explorer or Firefox, enterthe hostname or IP address of your Cisco UnityExpress server using the formathttp://<hostname>/user or https://<hostname>/user2. Log in to the application using your user IDand password.You can change your mailbox settings, changeyour password, create distribution lists,modify your user profile, and set up voice-mailnotifications (if enabled).#1##1##4 4#* ####Listen to MessagesPerform steps in “Access Cisco Unity Express byPhone” to reach the main voice-mail menu.• Press to listen to new messages.• Press to listen to old messages, then:– Press to listen to saved messages.– Press to listen to deleted messages.During message summary or playback, you canpress the following numbers:Restart message summary or playbackSave messageDelete messageReply to messageInitiate a Live Reply call to message senderForward messageSave message as newGo back 3 seconds or, if paused, go back3 seconds and continue playbackPause message or, if paused, continue playbackGo forward 3 seconds or, if paused, go forward3 seconds and continue playbackSkip summary or messageNote: Faxes can be printed. See the Cisco UnityExpress Voice-Mail User Guide.Send a Message1. Perform the steps in “Access Cisco UnityExpress by Phone” to reach the mainvoice-mail menu.2. Press to send a message.3. Address message by name (default), or pressto switch from addressing by name toaddressing by number (extensions ordistribution lists). For extensions at remotelocations, enter the location ID before theextension number. Press to confirmselection. Press to add another name, or goto next step.131212344456789#2# ##1If activated by your administrator, you cansearch the global directory for user nameswhen addressing a message by name. Press .4. Press to start and to stop recording.Note: If you hang up at any point afterrecording your message, or before selecting amessage option, and you have alreadyaddressed the message, your message is stillsent. To cancel sending, press to return tothe previous menu, or go to Step 6.5. Press for additional message options and toaddress message (if not done earlier), or go tonext step.6. Press to send.7. If activated by your administrator, press toleave another message for the same mailbox,or to leave a message for another mailbox.Anytime• Press to access help.• Press to cancel, exit, or back up• Press to skip or move ahead, complete orconfirm addressing, accept changes, sendmessage, and start and stop recording.For More InformationSee the Cisco Unity Express Voice-Mail User Guidefor Advanced Features at:http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_user_guide_list.html9# #*1#120*#
