Installation GuideEXPLORER® 2100 or 3100Digital Home Communications Terminals

using this guide

getting started

selecting your connection diagrams

connecting a vcr commander module

using an rf bypass module

connecting a digital audio decoder

connecting a stereo tv

connecting a stereo tv with s-video input

using the dhct

tips for improved performance

Cisco EXPLORER 2100 Installation Manual

EXPLORER 2100

about this guide

The Staging Process

Overview

What Knowledge and Skills Do You Need

Download Methods

Install EMMs

Staging Preparations

Verify DNCS System Configuration Settings

Set Up Environment Variables

Create EMM Directories

Set Up Default Packages for Instastaging

Set Up Service Disconnect

Set Up the Staging Defaults

Install Software

Billing System Preparation

Optimize Your System Performance for Downloads and Staging

Recommendations to Improve Your Staging and Software Download Performance

Recommendations to Improve Your Data Carousel Rate

Staging Area Considerations

Minimum Network Requirements

QAM Requirements

QPSK Requirements

CMTS Requirements

Ventilation and Handling

CableCARD Module Requirements

Obtain and Load EMM Data

Obtain EMM Data

FTP Download Option

Mail or Shipping Service Option

Copy the EMM File

Send the EMM File to the DNCS Using FTP

Extract the EMM File

Copy the TOC File

Load EMM Data

How to Stage DHCTs

DHCT Staging Flowchart

Staging DHCTs with Services

Staging DHCTs For Instastaging

Verify the PowerKEY Information

Verifying the Staging Process

How to Stage CableCARD Modules

Setting Up the DNCS for CableCARD Module Staging

Staging CableCARD Modules

Verify CableCARD Module Staging

Returning DHCTs and CableCARD Modules to Service

Check for Stranded IPPV Events and Clear NVM

Returning CableCARD Modules to Service

Troubleshooting

Staging Failures

DHCT Errors

Send Instant Hits

OS and ResApp Downloads

PowerKEY/EA Issues

Customer Information

Appendix A Download LED Indicators

LED Indicators Displayed During an OSM Download

LED Indicators Displayed During a CVT Download

DHCTs with Three LED Indicators

DHCTs with Single LED Indicators

POWER LED Indicators Displayed on DHCTs

Appendix B Button Sequence for DHCT Functions

Button Sequences

E940 Forced Download Button

Appendix C Setting Up Multiple Bootloader Carousels

Determine Available Bandwidth for Multiple Bootloaders

Setting Up Multiple Bootloader Carousels

Adding a Bootloader Source to the DNCS

Setting Up DHCTs to Download Images from a Specific Bootloader Carousel

Appendix D Adding an HDD Test Server to the BFS

Adding an HDD Test Server to the BFS

Registering the HDD Test Server with the BFS

Placing the HDD Performance Specification File on the HDD Test Server

Appendix E Format the Hard Drive Without Clearing NVM

Formatting the Hard Drive

Appendix F Staging Out-Of-Band Bridges

Set Up Staging Bridges

Appendix G Staging Toolkit

Remote Controls

Activating the Staging Toolkit for DHCTs with Alphanumeric LEDs

Activating the Staging Toolkit for DHCTs with Single or Triple LEDs

Index

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Contents Table Of Contents using this guide getting started selecting your connection diagrams connecting a vcr commander module using an rf bypass module connecting a digital audio decoder connecting a stereo tv connecting a stereo tv with s-video input using the dhct tips for improved performance	Installation GuideEXPLORER® 2100 or 3100Digital Home Communications Terminals Next / 32